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I have no idea how this company is in business. Not only did they scam me with their low estimate, they then forced me to pay cash at time of pick-up, and then again at drop-off. No reputable company does this. The driver at drop off forced me to take a photo of his...
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Anonymous
Pissed off even more

Christine is abusive and a total power trip. I have never felt so disrespected. Honestly, she borders on evil. I am sure I will not get my stuff for a full 21 days after our e...

#1402070
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thank goodness we weren't in a hurry to receive our many boxes and other stuff". The delivery date changed 3 times. The straw that broke the camel's back was when the driver said the owner "hadn't sent me enough gas money to finish the trip" ! He connected with us from...
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#1390245
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I want to know how on earth i can come to this site and see so many bad reviews directed soley at your GM Christine and yet she still works for your company! I recently moved and the movers were supposed to have my belongings delivered on sept 20th, its now the 25th...
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1.0
#1365599
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Featured
Golden Valley Van Lines - Destroyed My Property
I am not one to leave reviews but wow do these guys love to screw you over and then disappear! They were so attentive and will promise you the world till they have all your belongings then they forget who you are. And on top of that, don't believe when you do actually...
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1.0
I didn't like
  • Overcharging
  • Bad customer service
  • Horrible care of my belongings
#1365508
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The team arrived with all their tools, which include boxes of different types, wrappers, and tapes. They were at my doorstep at about 6 o'clock in the morning and were fully prepared for the job. The minutes I let them in, they started with their job. The two men were...
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5.0
I liked
  • Customer service and the staffs
  • Services was outstanding
#1365215
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Christine the GM is the worst person for customer service . Everything is the customers fault . Not a good experience . She Raised her voice at my daughter . They do not disclose to you that it takes an extra 3 to 14 days after the date you give them for delivery. So...
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1.6
I didn't like
  • Whole experience
#1364749
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They transferred my school items from Lakewood, WA to Denver, CO when I got an admission to the college. Though they turned up late than the time we scheduled I had to swallow my grievances about their late coming because everything ended up to be great. My things were...
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5.0
I liked
  • Customer service was good
  • Customer service and the staffs
#1356851
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They showed up about 8.30 am with all their packing materials, which includes extra boxes and wraps. They started by disconnecting all the home appliances and 2 large pieces of bedroom furniture. They did all these in about 3 hours before they proceeded to load...
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5.0
I liked
  • Customer service and quickness
#1348863
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Golden Valley Van Lines - Unbeatable Moving Company
I contacted them through the phone and the customer service representative explained how they work and gave me options, Though, I wasn't expecting much from them because I have come across several disappointments about moving companies. But, I praised these guys for...
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5.0
I liked
  • Customer service was good
  • Timliness
I didn't like
  • Lost items
#1345275
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The Customer Service was impressive, the person on the phone responded to all my calls and most importantly was able to let me know all the different requirements for my move. They explained carefully all I needed to know, the advantages and disadvantages of all the...
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#1344936
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